78% of Small Businesses Say TikTok Ads Have Boosted Profits (2024)

78% of Small Businesses Say TikTok Ads Have Boosted Profits (1)

A new survey from Capterra, an online marketplace for the enterprise software industry, found that 78% of small businesses that run ads on TikTok have already realized a positive return on investment—the majority within just six months.

That success rate has led 52% of survey respondents to say they plan to spend more money on the immensely popular social media platform in 2023. Only 18% of businesses not currently using TikTok say they have concerns over its data practices, according to Capterra’s TikTok Marketing Survey.

Capterra says:

Let’s get this out of the way first: TikTok has its drawbacks. For one thing, its ad business has been affected by the same global digital ad slowdown currently plaguing its peers. Furthermore, TikTok has been criticized for circulating COVID-19 misinformation and is under scrutiny by government officials and lawmakers due to its data practices. In December 2022, a bipartisan group of legislators introduced bills in both houses of Congress to ban TikTok in the U.S.

Despite all that, TikTok is skyrocketing in popularity among advertisers, and SMBs should strongly consider getting on board. If your competitors aren’t yet on TikTok, that likely won’t last.

[…]

TikTok marketing yields undeniable power, especially with Gen Z. More and more consumers are turning to TikTok search over Google to find their next local boutique or restaurant. With Google and Meta’s advertising dominance fading, TikTok is becoming more advantageous for small and midsize businesses. In fact, one in ten surveyed businesses have gone viral on TikTok organically, indicating a level playing field that’s not dominated by large name brands.

TikTok helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy review sites like Google or Yelp.

The survey found that more than three-quarters of small businesses that use TikTok post organic content, while less than two-thirds run ads on the platform—some only use TikTok to discover trends or keep an eye on their competitors. Among businesses that post both organic and sponsored content, 72% say organic TikTok content is extremely valuable to their company’s overall marketing performance, while 55% say the same for ads.

78% of Small Businesses Say TikTok Ads Have Boosted Profits (2024)

FAQs

78% of Small Businesses Say TikTok Ads Have Boosted Profits? ›

A new survey from Capterra, an online marketplace for the enterprise software industry, found that 78% of small businesses that run ads on TikTok have already realized a positive return on investment—the majority within just six months.

How effective is TikTok for advertising? ›

According to TikTok, 83% of users find the app's advertisem*nts entertaining, and 1 in 4 users worldwide have bought or looked into a product after seeing it on the app (source: TikTok).

How profitable is TikTok ads? ›

Average Return on Advertisem*nt Spend (ROAS)

The average ROAS on TikTok is usually around $1.20 to $3 per $1 spent, with ROAS increasing as more ads and formats are used. Facebook ads aren't as lucrative as other platforms, bringing only an average of $2 ROAS (often under $1 for B2C e-commerce ads).

How many small businesses benefit from TikTok? ›

TikTok delivers more than just entertainment: it fuels significant economic growth for more than seven million businesses and the U.S. economy as a whole by helping to support more than $24 billion in gross domestic product (GDP), and more than 224,000 American jobs, delivering a competitive edge to small businesses ...

Are TikTok ads worth it for small business? ›

TikTok ads can be worth it if you have a well-defined target audience, are willing to invest in creative content, and closely monitor and optimise your campaigns. However, success on TikTok requires a deep understanding of the platform and its users, so it's essential to approach it strategically.

Does TikTok promote actually work? ›

Whether you want to get more followers on TikTok or convert more followers into paying customers, TikTok promotions can help you reach your marketing goals faster and tap into new audiences.

Is TikTok advertising cost effective? ›

At a relatively low cost ($10 per CPM and $1.00 per CPC) to advertise to a targeted audience, and an average user engagement rate between 5-16%, TikTok ads have one of the highest potential ROI's in all of advertising.

Why TikTok is great for small business? ›

Benefits of TikTok for small business

It has 1 billion active monthly users in 141 countries. More eyes on the app mean more potential for those eyes landing on one of your branded ads. This makes it an attractive marketing platform for businesses that want to reach a large audience.

How can a small business be successful on TikTok? ›

How to use TikTok for business
  1. Step 1: Get a TikTok Business Account. ...
  2. Step 2: Create a winning TikTok strategy. ...
  3. Step 3: Optimize your TikTok profile. ...
  4. Step 4: Create content that people will want to watch. ...
  5. Step 5: Master the art of SEO. ...
  6. Step 6: Post at the right time. ...
  7. Step 7: Engage your audience and grow your following.

Is TikTok Shop good for small business? ›

Overall, TikTok Shop provides businesses with a powerful platform to showcase their products, engage with their audience, and drive sales in a creative and dynamic way.

What are the benefits of TikTok ads? ›

TikTok formats ads to facilitate engagement

In-feed ads appear naturally as users scroll and allow users to like, comment, share, and follow. Both of these formats enable users to engage with brands directly and build connection and brand loyalty.

What are the pros and cons of advertising on TikTok? ›

To TikTok or Not To TikTok? Pros and Cons for Brands
  • PRO: Younger Demographics and Trendsetters. ...
  • PRO: Creative Flexibility and Viral Potential. ...
  • PRO: Opportunity for Brand Authenticity. ...
  • PRO: Ad Options and E-commerce Potential. ...
  • CON: Limited Analytics and Measurement. ...
  • CON: Content Creation Challenges.

Why should you use TikTok to promote your business? ›

Increases Conversion Rate. TikTok is popular because people are drawn to the platform's creative and relatable content. TikTok for small businesses is a powerful marketing tool that can help them reach a wider audience and increase conversion rates.

What are the disadvantages of advertising on TikTok? ›

One of the main disadvantages of marketing on TikTok is its content format limitations. TikTok videos can be no longer than 60 seconds, which can pose a challenge for marketers who need to convey complex messages or showcase detailed product features.

Is it good to promote business on TikTok? ›

Reach new audiences and grow your business with TikTok

TikTok is one of the fastest growing platforms of our time. If you're still not using it for your business, you're missing out on tons of potential brand awareness, revenue and engagement. Follow the steps in this article to get started on TikTok on the right foot.

How effective is TikTok influencer marketing? ›

The Role of Social Media in Influencer Marketing

Around 72% of brands use Instagram for influencer marketing, followed closely by TikTok with 61%. According to 89% of marketers, the return on investment (ROI) from influencer marketing is as good as or surpasses that of other marketing channels.

What are the advantages of advertising on TikTok? ›

7 reasons why you should advertise on TikTok in 2022
  • Advertising on TikTok is budget-friendly. ...
  • TikTok formats ads to facilitate engagement. ...
  • It's easy to advertise on TikTok. ...
  • Trending videos are an effective way to make sales. ...
  • Collaborating with TikTok content creators boosts engagement.
Jul 20, 2022

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